Remote employees

If your employees must constantly or temporarily work remotely and using a VPN is not possible, you can configure remote monitoring via Internet using an external connection to the complex server.

You need to obtain external static IP-address or use DynDNS or similar solution for the server.
In case your server is not accessible in Internet because of NAT/router, port-forward can be configured (see example here).
By default server uses TCP-port

When installing the client part, it is recommended to specify the external server IP in the connection line, separated by comma after the internal IP. In this case, the client will automatically reconnect to the external address if there is no connection with the internal corporate server.

See also: Server behind the DMZ

We also recommend looking at the setting "Work in Outsourcing mode".