v10.17 (build: May 28 2024)

Monitoring - Shadow copy

The most important options in this tab:

Transmit users' copies of the sent/outgoing files and screenshots to the server
It is possible to monitor users' sent files content to the internet as well as files copied to removable drives or folders selected by the user on the page "File operations" (it is mainly needed to prevent important information leakage). In such case these files or its parts (if files are big) will be saved on the server and it will be possible to review them through "Sending files" and "File operations" (clicking the corresponding link).
This option has sense only if monitoring of file operations and/or sent files mode is enabled respectively.
This option is also necessary for monitoring incoming/outgoing emails, screenshots, voice conversations and may be other reports in the future.

Interested file types
Specify file masks separated by comma which will be transferred to the server. It is required to indicate *.* for all files.

Maximum file size and its part for retention
If required file is less then selected size it will be sent completely otherwise only its part will be sent (first N-bytes) or empty file (it depends on the option "Send empty files if the size is exceeded max"). The bigger selected size the bigger the load on the network. So it is recommended not to select too big number!
In the current version max size is limited to 64 MB!
Note: this option is ignored when sending screenshots to the server!

Do not process if the empty space is less then N-megabytes
Shadow copy won't be performed if empty space on the user's PC is not enough on the system disk (usually C:).

See also server settings tab "Monitoring: Shadow copy"

© Scopd